Eligible products may be returned within the return window shown on the product page, provided they are unused, sealed, and in original packaging where applicable.
Prescription medicines, opened personal care items, and temperature-sensitive products may not be eligible for return unless damaged or incorrect.
Refunds are processed to the original payment method after inspection and approval. Replacement requests are subject to stock availability.
For order-related help, visit Help & Support or raise an order support ticket from your account.
